Parts & Warranty

Parts & Warranty can help you with the following:
Missing a part from Cornerstone, Life Like, or Trainline kit
Availability of parts for Walthers branded parts or to order parts
Requests or inquiries for warranty work
Repair of a Walthers branded (Proto, Mainline, Trainline) locomotive or rolling stock
Status of repair work

* Please note that service is only available for Walthers branded products. If you are experiencing an issue with a product from one of our partner brands (within or outside of the warranty period), please contact the original manufacturer directly. Contact information for these suppliers may be found on the original packaging, via an internet search, or on our website, click here to view manufacturer information.

If you have not registered your product go here.

Download the Walthers Limited Warranty.

For Parts Availability, Repairs or Warranty Claims, please provide the following information.

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