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Customer Service can help you with the following:

  • Price & Availability
  • Order Inquiries
  • Order Issues
  • Order Tracking
  • Returns
  • Other


You may also contact our Customer Service Department at 1-800-4-TRAINS (1-800-487-2467).
If you're calling internationally, please call 414-527-0770.

To submit your question, please complete the form below and we'll be back in touch as soon as possible. Please provide as much detail as you can in order to assist you more quickly.