Customer Service

Want to receive our Flyer? Order Here

Customer Service can help you with the following:
Product availability and pricing
Walthers brand product support
Order Inquiries
Order Issues
Order Tracking
Returns
Other

You may also contact our Customer Service Department at 1-800-4-TRAINS (1-800-487-2467).
If you're calling internationally, please call 414-527-0770.

To submit your question, please complete the form below and we'll be back in touch as soon as possible. Please provide as much detail as you can in order to assist you more quickly.